Everything you need to know about our repair process, pricing transparency, warranty coverage, and booking appointments.
Our average doorstep response time is 30 to 45 minutes within Sathgram, Raniganj, Asansol, and nearby service hubs. You can also schedule a specific date and time slot convenient for you.
We provide a 90-Day Unconditional Service & Spare Parts Warranty. If the same issue recurs within 90 days of repair, our technician will re-inspect and fix it completely free of charge.
Our standard doorstep diagnostic fee is nominal (starting at ₹249 - ₹299 depending on the appliance). If you approve the repair quotation, the visiting charge is waived or adjusted into your final bill!
Yes, 100%. We source OEM and genuine manufacturer-certified components directly for Voltas, LG, Samsung, Whirlpool, IFB, Daikin, Godrej, Bosch, Faber, Kent, and other brands. All parts are unboxed in front of you.
No! 99% of all repairs are completed right at your doorstep. Our technicians carry portable high-pressure jet pumps, vacuum pumps, refrigerant gas cylinders, soldering stations, and standard spares in their mobile service kits.
We accept all flexible payment options including UPI (Google Pay, PhonePe, Paytm), Net Banking, Credit/Debit Cards, and Cash on Delivery (COD) after service completion and cooling/working verification.
Our customer service desk is open 7 days a week from 8:00 AM to 9:00 PM.